Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Fast and Reliable Home Delivery Across Bangladesh with Wasifinity
At Wasifinity, we understand the excitement that comes with online shopping and the anticipation of receiving your items promptly. We are dedicated to providing you with an exceptional delivery service that ensures your purchases arrive quickly and safely, no matter where you are in Bangladesh. Here’s what makes our delivery service outstanding:
Nationwide Coverage
Wasifinity’s delivery network spans the entire country, ensuring that every customer, from the bustling urban centers of Dhaka and Chittagong to the quiet rural areas of Barisal and Rajshahi, can enjoy our services. We guarantee that your orders will reach your doorstep, wherever you are in Bangladesh.
Swift Delivery Times
We are committed to delivering your orders within 4-5 days. Our optimized logistics system and partnerships with leading courier services enable us to keep this promise consistently, ensuring that you receive your purchases without unnecessary delays.
Secure and Meticulous Handling
We prioritize the condition of your items from the moment they leave our warehouse to when they arrive at your home. Each package is carefully packed with durable materials and handled with care by our trained delivery personnel, ensuring your items arrive in pristine condition.
Real-Time Order Tracking
With Wasifinity, staying updated on your order status is easy. Upon placing your order, you will receive a tracking number that allows you to monitor the real-time progress of your delivery via our website. This transparency keeps you informed every step of the way and helps you plan your schedule around the arrival of your purchase.
Dedicated Customer Support
Our customer service team is dedicated to making your shopping experience as smooth and enjoyable as possible. If you have any questions about your order or need assistance with delivery issues, our friendly staff are always ready to help you resolve your concerns quickly and efficiently.
Choose Wasifinity for your online purchases and experience the convenience of our fast, secure, and reliable delivery service. Start shopping today and enjoy the best of e-commerce with the assurance of quick home delivery across Bangladesh!
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Wasifinity Return Policy
At Wasifinity, we strive to ensure that you are completely satisfied with your purchases. However, if you need to return an item, we encourage you to review our return policy below to ensure a smooth and hassle-free process.
Return Eligibility
1. Product Condition:
Items must be returned in their original condition, unused, and with all original packaging and accessories included. Products that have been used, altered, or damaged by the customer are not eligible for return.
2. Verification at Delivery:
We require that you inspect your product at the time of delivery. Please check the product in front of the delivery personnel to confirm that it matches your order and is free from defects or damage.
3. Documentation of Issues:
If you notice any damage or missing parts, please take videos or photos in the presence of the delivery personnel. This documentation will be necessary to process your return.
Return Process
1. Initiating a Return:
To start a return process, please contact our customer service within 24 hours of receiving the item. Provide a detailed description of the issue and attach any photos or videos you have taken.
2. Assessment:
Once we receive your return request, we will assess the issue. If the problem is due to a mistake on our part (e.g., wrong item sent, item defective upon arrival), Wasifinity will bear all costs associated with the return, including shipping.
3. Customer Mistake:
If the return is due to a mistake by the customer (e.g., wrong size ordered, change of mind), the customer will be responsible for all return shipping costs. Additionally, if a replacement item is requested, the customer must also pay for the delivery charges of the new item.
4. Return Shipping:
Instructions for shipping the item back to us will be provided upon the approval of your return request. Please ensure that the item is packed securely to avoid any damage during transit.
Refunds
Refunds will be processed based on the original method of payment after the item has been received and inspected by our team. Please note that it may take up to 10-14 business days for the refund to reflect in your account.
Exchanges
If you prefer to exchange an item rather than receive a refund, please mention this when contacting customer service about the return. The same rules apply regarding who bears the cost of shipping based on the nature of the mistake.
Contact Information
For any questions or to initiate a return, please contact our customer service team through our website or by calling our dedicated support line. Our team is here to assist you every step of the way.
We at Wasifinity appreciate your cooperation and understanding regarding our return policy. Our goal is to ensure that your experience with us is pleasant and satisfying.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation